> ## Documentation Index
> Fetch the complete documentation index at: https://docs.janet.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Reports

> Collect and reply to reports from Slack & Discord

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            <span className="qs-org-initial">A</span>
            <span className="qs-org-name">Acme Inc</span>

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            <span>Dashboard</span>
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            <span>Projects</span>
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            <span>Documents</span>
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            <span>Reports</span>
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            <span>MCP</span>
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            <span>Integrations</span>
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            <span>Settings</span>
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          <span>Search</span>
          <span className="qs-proj-search-kbd">⌘K</span>
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        <div className="rpt-mock-title">Reports</div>
        <div className="rpt-mock-subtitle">Bugs & Feature Requests</div>

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          <span className="rpt-mock-tab rpt-mock-tab-active">Pending</span>
          <span className="rpt-mock-tab">Resolved</span>
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              <span className="rpt-mock-row-time">2h ago</span>
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              <span className="rpt-mock-badge rpt-mock-badge-bug">Bug</span>
              <span className="rpt-mock-badge rpt-mock-badge-platform"><img src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/slack.svg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=d23f3362aa33f272452de564e10d59ec" alt="" className="rpt-mock-badge-icon" width="512" height="512" data-path="slack.svg" />Slack · [john@acme.com](mailto:john@acme.com)</span>
              <span className="rpt-mock-badge rpt-mock-badge-linked">Linked 1 ticket</span>
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              <span className="rpt-mock-row-title">Add bulk export option for analytics dashboard</span>
              <span className="rpt-mock-row-time">5h ago</span>
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              <span className="rpt-mock-badge rpt-mock-badge-feature">Feature</span>
              <span className="rpt-mock-badge rpt-mock-badge-platform"><img src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/discord.svg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=c2ce4a48d4f68d79063b6c39f61db015" alt="" className="rpt-mock-badge-icon" width="512" height="512" data-path="discord.svg" />Discord · @sarah\_dev</span>
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              <span className="rpt-mock-row-time">1d ago</span>
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              <span className="rpt-mock-badge rpt-mock-badge-bug">Bug</span>
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              <span className="rpt-mock-badge rpt-mock-badge-linked">Linked 2 tickets</span>
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The **Reports** page centralizes bug reports and feature requests from **Slack** and **Discord**, automatically linking them to tickets. View pending reports, track related ticket status, and reply to reporters directly.

## Submitting Reports

**Slack:** React with a configured emoji, or use `/bug-report` and `/feature-request` slash commands. See [Emoji Reaction Rules](/integrations/slack#collecting-issue-reports) for setup.

**Discord:** Use `/bug-report` or `/feature-request` slash commands.

When a report is submitted, Janet AI automatically creates a linked ticket or connects the report to an existing one. The report appears on the Reports page where your team can track progress and respond.

## Replying to Reporters

Click a pending report to open the reply modal. If related tickets are resolved, Janet AI generates a suggested response. Review it, customize if needed, and send — the reply goes directly to the reporter on their original platform.

## Full Workflow

<Steps>
  <Step title="Report Submitted">
    Reporter uses a slash command in Slack or Discord, or reacts to a message with a configured emoji
  </Step>

  <Step title="Ticket Created">
    Janet AI classifies the report, determines type, and creates a linked ticket
  </Step>

  <Step title="Team Works">
    Your team resolves the ticket through the normal workflow
  </Step>

  <Step title="Reply Sent">
    Review the AI-suggested reply and send it back to the reporter from the Reports page
  </Step>
</Steps>