> ## Documentation Index
> Fetch the complete documentation index at: https://docs.janet.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Auto-Tagging

> Tag tickets when they're created or updated

<div className="img-showcase">
  <div className="autotag-mock">
    <div className="autotag-mock-header">
      <div className="autotag-mock-title">Auto-Tagging</div>
      <p className="autotag-mock-desc">Configure tags that will be automatically added by Janet AI every time a ticket is created or updated. This will not overwrite tags you manually add.</p>
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          Add
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      <div className="autotag-mock-rows">
        <div className="autotag-mock-row">
          <div className="autotag-mock-row-content">
            <div className="autotag-mock-tag-name">Frontend</div>
            <div className="autotag-mock-tag-desc">Apply to tickets about UI components, styling, or browser issues</div>
          </div>

          <span className="autotag-mock-delete-btn">
            <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2">
              <path d="M19 6v14a2 2 0 0 1-2 2H7a2 2 0 0 1-2-2V6" />

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        <div className="autotag-mock-row">
          <div className="autotag-mock-row-content">
            <div className="autotag-mock-tag-name">Performance</div>
            <div className="autotag-mock-tag-desc">Apply when the ticket mentions slow loading, latency, or optimization</div>
          </div>

          <span className="autotag-mock-delete-btn">
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        <div className="autotag-mock-row">
          <div className="autotag-mock-row-content">
            <div className="autotag-mock-tag-name">Acme Corp</div>
            <div className="autotag-mock-tag-desc">Apply to tickets reported by or affecting the Acme Corp account</div>
          </div>

          <span className="autotag-mock-delete-btn">
            <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2">
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## How it works

You define tag names with a short description of when each should apply. Every time a ticket is created or updated, the content is analyzed and matching tags are added automatically. Tags you add manually are never overwritten.

## Set-up

Click the **Gear** icon in the header of your **Project Board** to access **Project Settings**, select the **Configure** tab, then add tags.

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        <div className="psm-mock-sidebar-title">PROJECT SETTINGS</div>

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            Members
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              <path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l.06-.06A1.65 1.65 0 0 0 4.6 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.6a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z" />
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            Configure

            <svg className="psm-mock-chevron" width="10" height="10" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2.5">
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          <div className="psm-mock-subtabs">
            <div className="psm-mock-subtab">Kanban Columns</div>
            <div className="psm-mock-subtab">Resolved Filter</div>
            <div className="psm-mock-subtab">Ticket Style</div>
            <div className="psm-mock-subtab psm-mock-subtab-active">Auto-Tagging</div>
            <div className="psm-mock-subtab">Ticket Rubric</div>
            <div className="psm-mock-subtab">Recurring Actions</div>
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            Danger Zone
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          <div className="psm-mock-hero-icon">A</div>

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              <span className="psm-mock-hero-name">Acme <span className="psm-mock-hero-name-extra">Project</span></span>
              <code className="psm-mock-hero-badge">ACME</code>
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              <span><span className="psm-mock-hero-meta-prefix">Created </span>Jan 15, 2025</span>
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        </div>

        <div className="psm-mock-content-body">
          <div className="psm-mock-content-title">Auto-Tagging</div>
          <div className="psm-mock-content-desc">Configure tags that will be automatically added every time a ticket is created or updated.</div>

          <div className="autotag-mock-rows" style={{marginTop: '14px'}}>
            <div className="autotag-mock-row">
              <div className="autotag-mock-row-content">
                <div className="autotag-mock-tag-name">Frontend</div>
                <div className="autotag-mock-tag-desc">Apply to tickets about UI components, styling, or browser issues</div>
              </div>

              <span className="autotag-mock-delete-btn">
                <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2">
                  <path d="M19 6v14a2 2 0 0 1-2 2H7a2 2 0 0 1-2-2V6" />

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            <div className="autotag-mock-row">
              <div className="autotag-mock-row-content">
                <div className="autotag-mock-tag-name">Performance</div>
                <div className="autotag-mock-tag-desc">Apply when the ticket mentions slow loading, latency, or optimization</div>
              </div>

              <span className="autotag-mock-delete-btn">
                <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2">
                  <path d="M19 6v14a2 2 0 0 1-2 2H7a2 2 0 0 1-2-2V6" />

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