> ## Documentation Index
> Fetch the complete documentation index at: https://docs.janet.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduled Tickets

> Create tickets that activate in your project at a future date

<div className="img-showcase">
  <div className="sched-picker-mock">
    <div className="sched-picker-popup">
      <div className="sched-picker-month-row">
        <span className="sched-picker-arrow">‹</span>
        <span className="sched-picker-month">April 2026</span>
        <span className="sched-picker-arrow">›</span>
      </div>

      <div className="sched-picker-dayheaders">
        <span>Su</span><span>Mo</span><span>Tu</span><span>We</span><span>Th</span><span>Fr</span><span>Sa</span>
      </div>

      <div className="sched-picker-grid">
        <span className="sched-day-muted" /><span className="sched-day-muted" /><span className="sched-day-muted" /><span className="sched-day-past">1</span><span className="sched-day-today">2</span><span>3</span><span>4</span>
        <span>5</span><span>6</span><span className="sched-day-selected">7</span><span>8</span><span>9</span><span>10</span><span>11</span>
        <span>12</span><span>13</span><span>14</span><span>15</span><span>16</span><span>17</span><span>18</span>
        <span>19</span><span>20</span><span>21</span><span>22</span><span>23</span><span>24</span><span>25</span>
        <span>26</span><span>27</span><span>28</span><span>29</span><span>30</span><span className="sched-day-muted" /><span className="sched-day-muted" />
      </div>

      <div className="sched-picker-presets">
        <span className="sched-picker-preset">Tomorrow 9am</span>
        <span className="sched-picker-preset">Monday 9am</span>
      </div>
    </div>

    <div className="sched-picker-footer">
      <span className="sched-picker-sched-btn-active">
        <svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2">
          <path d="M12 2a10 10 0 1 0 0 20 10 10 0 0 0 0-20z" />

          <path d="M12 6v6l4 2" />
        </svg>

        Schedule

        <svg className="sched-cursor" width="14" height="18" viewBox="0 0 14 18" fill="none">
          <path d="M1 1L1 14L4.5 10.5L8 17L10 16L6.5 9.5L11 9L1 1Z" fill="#111" stroke="#fff" strokeWidth="1" />
        </svg>
      </span>

      <span className="autofill-btn">
        <svg width="12" height="12" viewBox="0 0 100 100" fill="currentColor">
          <path d="m63.58 40.02c-.27.96-1.59.96-1.86 0-2.31-8.15-8.73-14.55-16.86-16.87-.96-.27-.96-1.58 0-1.85 8.15-2.32 14.55-8.73 16.86-16.87.27-.96 1.59-.96 1.86 0 2.31 8.15 8.73 14.55 16.86 16.87.96.27.96 1.58 0 1.85-8.13 2.32-14.55 8.73-16.86 16.87z" />

          <path d="m96.95 58.4c-6.1 1.73-10.91 6.55-12.65 12.66-.2.72-1.19.72-1.38 0-1.73-6.11-6.55-10.92-12.65-12.66-.73-.19-.73-1.18 0-1.38 6.1-1.72 10.91-6.54 12.65-12.65.19-.73 1.18-.73 1.38 0 1.73 6.11 6.55 10.92 12.65 12.65.73.2.73 1.17 0 1.38z" />

          <path d="m56.95 69.91c-12.19 3.47-21.82 13.08-25.28 25.29-.42 1.45-2.38 1.45-2.8 0-3.46-12.2-13.07-21.82-25.28-25.29-1.46-.42-1.46-2.37 0-2.79 12.19-3.46 21.82-13.07 25.28-25.28.42-1.46 2.38-1.46 2.8 0 3.46 12.19 13.07 21.82 25.28 25.28 1.46.42 1.46 2.37 0 2.79z" />
        </svg>

        Autofill with Janet
      </span>

      <div style={{marginLeft: 'auto', display: 'flex', gap: '6px', alignItems: 'center'}}>
        <span className="autofill-ghost-btn">Cancel</span>
        <span className="autofill-create-btn">Create</span>
      </div>
    </div>
  </div>
</div>

## How it works

When creating a ticket, click **Schedule** in the modal footer and pick a date and time. The ticket stays invisible to everyone until the activation time arrives. You can toggle notifications via inbox, email, or SMS when it activates via **Account -> Notifications**.

## Viewing scheduled tickets

Click **Scheduled** in the **Project Page** header to see all pending tickets.

<div className="img-showcase">
  <div className="sched-mock">
    <div className="sched-mock-header">
      <span className="sched-mock-header-icon">
        <svg width="13" height="13" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
          <path d="M12 2a10 10 0 1 0 0 20 10 10 0 0 0 0-20z" />

          <path d="M12 6v6l4 2" />
        </svg>
      </span>

      <span className="sched-mock-header-title">Scheduled Tickets</span>
      <span className="sched-mock-header-count">4</span>

      <span className="sched-mock-header-settings">
        <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
          <path d="M12 15a3 3 0 1 0 0-6 3 3 0 0 0 0 6z" />

          <path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1 0 2.83 2 2 0 0 1-2.83 0l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-2 2 2 2 0 0 1-2-2v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83 0 2 2 0 0 1 0-2.83l.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1-2-2 2 2 0 0 1 2-2h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 0-2.83 2 2 0 0 1 2.83 0l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 2-2 2 2 0 0 1 2 2v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 0 2 2 0 0 1 0 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 2 2 2 2 0 0 1-2 2h-.09a1.65 1.65 0 0 0-1.51 1z" />
        </svg>
      </span>
    </div>

    <div className="sched-mock-body">
      <div className="sched-mock-group-header">
        <span className="sched-mock-group-label">Backlog</span>
        <span className="sched-mock-group-count">2</span>
      </div>

      <div className="sched-mock-row sched-mock-row-hover">
        <div className="sched-mock-row-left">
          <svg width="16" height="16" viewBox="0 0 16 16" fill="none">
            <rect x="3" y="3.5" width="10" height="1.8" rx="0.9" fill="#f59e0b" />

            <rect x="3" y="7.1" width="10" height="1.8" rx="0.9" fill="#f59e0b" />

            <rect x="3" y="10.7" width="10" height="1.8" rx="0.9" fill="#f59e0b" />
          </svg>

          <span className="sched-mock-row-id">PRJ-42</span>
        </div>

        <span className="sched-mock-row-title">Audit Q1 security dependencies</span>

        <div className="sched-mock-row-right">
          <img className="kb-mock-avatar-img" src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/headshot.jpeg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=988a826f2341ee7c6932a28952f470b4" alt="" style={{width:18,height:18,borderRadius:'50%'}} width="400" height="400" data-path="headshot.jpeg" />

          <span className="sched-mock-time">Apr 3, 9:00 AM</span>

          <div className="sched-mock-toolbar">
            <span className="sched-mock-toolbar-btn sched-mock-toolbar-btn-activate">
              <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
                <path d="M18.36 6.64a9 9 0 1 1-12.73 0" />

                <path d="M12 2v10" />
              </svg>
            </span>

            <span className="sched-mock-toolbar-btn sched-mock-toolbar-btn-delete">
              <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round">
                <path d="M3 6h18M8 6V4a1 1 0 0 1 1-1h6a1 1 0 0 1 1 1v2m3 0-1 14a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2L5 6" />
              </svg>
            </span>
          </div>
        </div>
      </div>

      <div className="sched-mock-row">
        <div className="sched-mock-row-left">
          <svg width="16" height="16" viewBox="0 0 16 16" fill="none">
            <rect x="3" y="5.3" width="10" height="1.8" rx="0.9" fill="#a1a1aa" />

            <rect x="3" y="9.1" width="10" height="1.8" rx="0.9" fill="rgba(200,200,210,0.5)" />
          </svg>

          <span className="sched-mock-row-id">PRJ-51</span>
        </div>

        <span className="sched-mock-row-title">Write onboarding guide for new engineers</span>

        <div className="sched-mock-row-right">
          <img className="kb-mock-avatar-img" src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/adhit.jpg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=b73da57eff7a0da56c77a646fe8f33cb" alt="" style={{width:18,height:18,borderRadius:'50%'}} width="400" height="400" data-path="adhit.jpg" />

          <span className="sched-mock-time">Apr 7, 9:00 AM</span>
        </div>
      </div>

      <div className="sched-mock-group-header">
        <span className="sched-mock-group-label">In Progress</span>
        <span className="sched-mock-group-count">1</span>
      </div>

      <div className="sched-mock-row">
        <div className="sched-mock-row-left">
          <svg width="16" height="16" viewBox="0 0 16 16" fill="none">
            <rect x="3" y="2" width="10" height="1.8" rx="0.9" fill="#f43f5e" />

            <rect x="3" y="5.3" width="10" height="1.8" rx="0.9" fill="#f43f5e" />

            <rect x="3" y="8.6" width="10" height="1.8" rx="0.9" fill="#f43f5e" />

            <rect x="3" y="11.9" width="10" height="1.8" rx="0.9" fill="#f43f5e" />
          </svg>

          <span className="sched-mock-row-id">PRJ-38</span>
        </div>

        <span className="sched-mock-row-title">Deploy payment service hotfix to staging</span>

        <div className="sched-mock-row-right">
          <img className="kb-mock-avatar-img" src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/headshot.jpeg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=988a826f2341ee7c6932a28952f470b4" alt="" style={{width:18,height:18,borderRadius:'50%'}} width="400" height="400" data-path="headshot.jpeg" />

          <span className="sched-mock-time sched-mock-time-overdue">Mar 31, 2:00 PM</span>
        </div>
      </div>

      <div className="sched-mock-group-header">
        <span className="sched-mock-group-label">Review</span>
        <span className="sched-mock-group-count">1</span>
      </div>

      <div className="sched-mock-row">
        <div className="sched-mock-row-left">
          <svg width="16" height="16" viewBox="0 0 16 16" fill="none">
            <rect x="3" y="3.5" width="10" height="1.8" rx="0.9" fill="#f59e0b" />

            <rect x="3" y="7.1" width="10" height="1.8" rx="0.9" fill="#f59e0b" />

            <rect x="3" y="10.7" width="10" height="1.8" rx="0.9" fill="#f59e0b" />
          </svg>

          <span className="sched-mock-row-id">PRJ-45</span>
        </div>

        <span className="sched-mock-row-title">Follow up on design review feedback</span>

        <div className="sched-mock-row-right">
          <img className="kb-mock-avatar-img" src="https://mintcdn.com/janetai-2e23a3d0/AicC1Vk0hC-6wzlT/adhit.jpg?fit=max&auto=format&n=AicC1Vk0hC-6wzlT&q=85&s=b73da57eff7a0da56c77a646fe8f33cb" alt="" style={{width:18,height:18,borderRadius:'50%'}} width="400" height="400" data-path="adhit.jpg" />

          <span className="sched-mock-time">Apr 4, 10:00 AM</span>
        </div>
      </div>
    </div>
  </div>
</div>

Hover any row to **activate now** (skips the timer and places it on the board immediately) or **delete** (cancels it permanently). Click a row to edit the ticket or reschedule it to a different time.