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Navigate to Integrations → Discord to install the Janet AI bot into your Discord server. Your community members will be able to submit bug reports and feature requests using slash commands. Janet AI analyzes each submission and automatically creates and updates tickets in your selected projects.

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Discord Commands

Server members use these commands to submit reports: /bug-report: Submit a bug report with description and optional attachments /feature-request: Submit a feature request with description and optional attachments Janet AI processes each submission and creates a ticket linked to the Discord message. Discord Bug Report Command

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Report Dashboard

After connecting, you can view all submissions in the Discord integration page:
  • Filter by report type (all, bugs, features)
  • See report content and linked tickets
  • View analytics on bug reports vs feature requests
  • Navigate to tickets directly from reports
  • See attachments and screenshots from submissions
You can also reply to customers in Discord directly from the Customer Reports page, which aggregates reports from both Slack and Discord. Discord Report Detail Modal