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Create an Organization

Your organization is the top-level container for all projects and team members. Open the organization selector in the sidebar and click Create Organization.
AAcme Inc
AAcme Inc
SSide Project
Create Organization
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Projects
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Acme Inc
Organization Dashboard

Create a Project

Projects organize tickets by product, team, or initiative. Navigate to Projects and click Create.
AAcme Inc
Dashboard
Projects
Documents
Reports
MCP
Integrations
Settings
Search⌘KCreate
Projects
Manage your Acme Inc projects
Mobile AppMOB
Web AppWEB
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Create Tickets

Click + from the project header to open the create ticket modal. Fill in the details and Janet takes it from there — auto-tagging, suggesting assignees, and evaluating quality.
Create Ticket
Will Barthell×payments×checkout×
Users getting 500 errors on checkout with discount codes

Multiple reports of 500 errors when applying discount codes over $50 at checkout. Appears to affect coupon codes with percentage-based discounts. Reproduced on both web and mobile clients.

Next Steps

Slack

Create, update, and search your tickets directly from Slack

GitHub

Sync pull requests and issues with your Janet AI tickets

SMS

Create, update, and search your tickets via text messages

MCP Server

Connect Claude Code, Cursor, and other AI agents to your workspace