- Define tag names and descriptions for when they should be applied
- Janet AI analyzes ticket content and automatically adds matching tags
- Auto-tags won’t overwrite tags you manually add to tickets
- Tag “Frontend” for UI-related issues
- Tag team member names for tickets needing their expertise (e.g., “John Doe” for performance issues)
- Tag customer names for issues reported by specific clients (e.g., “Acme Corp”)