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Janet AI Chat is your AI assistant for managing tickets across your organization. Available on the right side of every page, the chat can create tickets, update existing ones, leave comments, search your projects or the web, and answer any questions. Janet AI Chat

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Capabilities

Create TicketsAsk Janet AI to create new tickets with all the details extracted from your request
Update TicketsFind and update tickets by describing what you want changed
Search Your BacklogSearch by metadata, tags, meaning, exact keywords, or ticket identifier
Leave CommentsAdd comments to specific tickets through conversation
Answer QuestionsGet answers about ticket status, assignees, priorities, and more
Suggest PrioritizationRetrieve a set of tickets and have Janet suggest a plan for tackling them
Web SearchSearch the web for current information when needed
File AttachmentsUpload files and screenshots that Janet AI can analyze and attach to tickets

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Available Agents

AgentDescriptionExample
Ticket CreationCreates new tickets with smart parameter extraction”create a login issue ticket in JANET project and assign it to John”
Ticket UpdateFinds and updates existing tickets based on your criteria”find issues related to Okta login, assign them all to me, and mark them In Progress”
Leave CommentsAdds comments to specific tickets”leave a comment on the admin panel ticket that we need to add auto-invoicing”
General SearchSearches by ticket metadata like status and assignee”show me all tickets assigned to Sarah in In Progress status”
Semantic SearchSearches tickets by meaning and context”what’s the status of our login issues”
Keyword SearchSearches for exact text matches (use quotes for precision)‘find issues about “token refresh“‘
Identifier SearchFinds specific tickets by their ID (PROJ-123 format)“what’s happening in JANET-123”
Tag SearchSearches for all tickets with a specific tag”find all tickets tagged Frontend”
Web SearchSearches the web for current information”web search React best practices”